If Operations Could Run Themselves

The Autonomous Workforce Running the World’s Leading Consumer Brands

Every operational input, across every system, captured, reconciled, synchronized, and resolved autonomously.

Every stretch of your supply chain, run by a crew of AI agents.

Inbound Crew

  • Shipment Monitor: Tracks every inbound shipment, resolving delays, missing documents, and operational exceptions to keep freight moving.
  • Invoice Auditor: Audits every supplier, freight, and carrier invoice against agreed rates and terms, driving disputes to resolution.
  • Customs & Duty: Reconciles customs entries, duties, and import VAT, disputing discrepancies before they become costly.
  • PO Integrity: Reconciles purchase orders, supplier invoices, and received goods, resolving mismatches before payment.
  • Carrier Sourcing: Sources carriers, secures the best rates, and books every shipment

Inventory and Demand Planning Crew

  • Demand Forecast: Continuously forecasts demand across every SKU and channel, adapting to live operational signals.
  • Purchase Orders: Creates and manages purchase orders to keep inventory aligned with demand while minimizing excess stock.
  • Supplier Manager: Manages supplier commitments, lead times, pricing, and MOQs, ensuring every order stays on track.
  • Replenishment: Rebalances inventory across warehouses and channels to prevent stockouts and excess inventory.
  • Marketing Alerts: Keeps marketing aligned with inventory, so promotions never outpace supply.

Outbound Crew

  • Order Release: Checks every order, payment through release rules, and releases it to the warehouse the moment it qualifies.
  • Channel Compliance: Works every channel by its own rules: EDI feeds, retailer portals and routing guides, marketplace replenishment.
  • Warehouse Handoff: Creates the shipment and hands the warehouse and carrier everything they need, chasing confirmations until it ships.
  • Delivery Tracking: Monitors every shipment through delivery, resolving delays, exceptions, and misroutes before they impact the customer.
  • Returns & Chargebacks: Handles the reverse flow and disputes retailer chargebacks and carrier fees

Prysmic’s AI Crews take ownership of the operational work that keeps your supply chain running, expanding your team’s capacity without adding headcount. Behind every AI Crew are three core systems that connect your fragmented operation, understand it, and execute the work autonomously.

  • System of Record: Continuously captures and reconciles information across every system, creating a living, self-updating source of operational truth.
  • System of Intelligence: Reasons across your operation, uncovering insights, identifying risks and opportunities, and recommending the best course of action.
  • System of Action: Executes complex, multi-step operational work across your systems, carrying every task through to completion.

Onboards like a new team member, not an IT project.

Prysmic is API-less by design. Agents work through the same interfaces your team already uses, connect in minutes with secure, read-only access, and learn your operation in days. No migration. No IT lift. How Prysmic works.

The AI Workforce Effect.

  • 5–20%: Overcharges recovered.
  • 30–50 hrs: Reclaimed every week, per team.
  • 24/7: Operational response.
  • 75%: Fewer leadership escalations.

See customer results and how Prysmic keeps agents accurate, auditable, and under your control.

Latest from the OpsAI Academy

  • Where Operators Come From — AI is removing the work that has long served as operations' training ground. So how do we build the next generation of experienced operators, and can we do it better than before?
  • The Operators: The Art of Being Least Wrong, with Patricia Coan — After twenty-five years running supply chains from L'Oréal to Pura, Patricia Coan has learned to get comfortable with something most operators spend their careers trying to avoid: being wrong. We talk about planned stockouts, the hidden cost of excess, why speed can matter more than precision, and what happens when AI compresses the distance between signal and decision.
  • The Operators: Inside Operating Crew with Yan Sim and Xunyu Foo — Yan Sim scaled logistics at Warby Parker and Weee!, Xunyu Foo pivoted from a legal background and spent half a decade growing Stone and Strand. Together they run an advisory that sees inside dozens of consumer brands at once. A conversation about the four words founders fall for, a packaging line worth a tenth of a company's operating income, and why the big RFP almost never works.
  • The Operators: Inside The Perfect Jean with CEO Ovadia Labaton — The Perfect Jean's CEO came out of BlackRock and Citadel, built the brand cash-flow positive from its first year, and treats AI as an optimization layer. A conversation about multi-million dollar inventory bets, shipping speed as a trust signal, and the lifestyle business as a real choice.
  • Pricing the Light — Every board is now asking whether its AI agents are worth what they cost. For a brand that makes and moves real product, the answer was never going to show up on the token bill.

Browse all OpsAI Academy articles