# Prysmic

> Prysmic is the autonomous operations platform for consumer brands: crews of AI agents that own operational work end to end, inside the systems you already run. Every shipment tracked, every freight invoice audited, every forecast executed, within guardrails your team sets.

## Pages

- [Meet Prysmic](https://www.getprysmic.ai/meet-prysmic): The autonomous operations platform for consumer brands: crews of AI agents that own operational work end to end, inside the systems you already run.
- [How Prysmic Works](https://www.getprysmic.ai/how-it-works): API-less by design: agents onboard like new team members, read-only access in minutes, trained on your workflows in days. No migration, no IT lift.
- [Trust & Safety](https://www.getprysmic.ai/trust-and-safety): How Prysmic keeps autonomous agents accurate, auditable, and under your control: data-validated actions, SOC 2-aligned controls, PII stripped by default.
- [Book a Demo](https://www.getprysmic.ai/demo): Stop buying software. Book a walkthrough and meet the AI crew that would run the operational work behind your supply chain.
- [The Inbound Agent Crew](https://www.getprysmic.ai/crews/inbound-logistics): The Inbound Agent Crew tracks every shipment, audits every freight invoice line by line, reconciles customs duty, and runs the three-way match on everything.
- [AI Demand & Inventory Planning Agents](https://www.getprysmic.ai/crews/inventory-demand-planning): AI agents for demand and inventory planning: forecasts that become purchase orders, replenishment, and supplier follow-up, re-run the moment conditions change.
- [Outbound Agent Crew](https://www.getprysmic.ai/crews/outbound-fulfillment): The Outbound Agent Crew releases every order, meets every channel's rules, hands the warehouse what it needs, tracks every delivery, and disputes chargebacks.
- [OpsAI Academy](https://www.getprysmic.ai/academy): Long-form thinking on AI in operations — agentic supply chain, demand and inventory planning, and the playbooks behind autonomous execution.

## OpsAI Academy articles

- [Where Operators Come From: AI Agents, Entry-Level Hiring, and How Supply Chain Judgment Gets Trained](https://www.getprysmic.ai/academy/where-operators-come-from): AI is removing the work that has long served as operations' training ground. So how do we build the next generation of experienced operators, and can we do it better than before?
- [Interview: Patricia Coan (Pura) on Decision Velocity, Planned Stockouts, and Build vs Buy in the AI Era](https://www.getprysmic.ai/academy/the-operators-patricia-coan): After twenty-five years running supply chains from L'Oréal to Pura, Patricia Coan has learned to get comfortable with something most operators spend their careers trying to avoid: being wrong. We talk about planned stockouts, the hidden cost of excess, why speed can matter more than precision, and what happens when AI compresses the distance between signal and decision.
- [Interview: Operating Crew on 3PL Pitches, Fulfillment Costs, and the Big RFP](https://www.getprysmic.ai/academy/the-operators-yan-sim-xunyu-foo-operating-crew): Yan Sim scaled logistics at Warby Parker and Weee!, Xunyu Foo pivoted from a legal background and spent half a decade growing Stone and Strand. Together they run an advisory that sees inside dozens of consumer brands at once. A conversation about the four words founders fall for, a packaging line worth a tenth of a company's operating income, and why the big RFP almost never works.
- [Interview: The Perfect Jean CEO Ovadia Labaton on Bootstrapping, Inventory, and AI](https://www.getprysmic.ai/academy/the-operators-ovadia-labaton-the-perfect-jean): The Perfect Jean's CEO came out of BlackRock and Citadel, built the brand cash-flow positive from its first year, and treats AI as an optimization layer. A conversation about multi-million dollar inventory bets, shipping speed as a trust signal, and the lifestyle business as a real choice.
- [Are AI Agents Worth It? AI Agent ROI per Outcome](https://www.getprysmic.ai/academy/are-ai-agents-worth-it-cost-per-outcome): Every board is now asking whether its AI agents are worth what they cost. For a brand that makes and moves real product, the answer was never going to show up on the token bill.
- [Common Billing Errors in International Freight](https://www.getprysmic.ai/academy/common-billing-errors-supply-chain): Every operations leader knows their freight spend to the dollar. Almost none can say what share of it was billed correctly. On international lanes, where the charge is built from documents nobody reads twice, that gap is where the money goes.
- [Underoutfit CEO Daniel Malek on Scaling with AI](https://www.getprysmic.ai/academy/the-operators-daniel-malek-underoutfit): Underoutfit's CEO spent sixteen years investing in companies before crossing over to run one. A conversation about the SKU matrix, operations as the moat, and why the balance sheet decides who wins.
- [From Forecast to Reroute](https://www.getprysmic.ai/academy/agentic-ai-demand-inventory-planning): How agentic AI turns demand and inventory planning into action, the moment conditions change.
- [They Moved Up](https://www.getprysmic.ai/academy/they-moved-up): Every time a machine took over the repetitive work, the people who did it rose to better work. Operations is reaching that moment now.
- [Look Away](https://www.getprysmic.ai/academy/look-away): Our customers asked for dashboards. What they actually wanted was the freedom to stop watching one.
- [How to Train an AI Agent to Run Your Operation](https://www.getprysmic.ai/academy/how-to-train-an-ai-agent): The knowledge that runs your operation lives in a few people's heads. Training an AI agent to hold it is more a management job than a technical one.
- [V-Formation](https://www.getprysmic.ai/academy/v-formation): The flight from pilot to production is a visibility problem.
- [Babel](https://www.getprysmic.ai/academy/babel): AI doesn't break in operations because the model can't read. It breaks because the documents stopped speaking the same language.
- [Building AI Workflows in Operations: When to DIY vs Buy](https://www.getprysmic.ai/academy/curiouser-and-curiouser-building-with-ai-in-ops): Ops teams can finally build their own AI workflows. Some are doors worth opening, others are floors you fall through, and four questions tell you which is which.
- [You Bought a Copilot. What You Needed Was an Operator.](https://www.getprysmic.ai/academy/you-bought-a-copilot-you-needed-an-operator): Copilots assist inside a single tab. Operators execute across the whole workflow. The difference is where leverage actually lives.
- [When the Rules Change Overnight](https://www.getprysmic.ai/academy/when-the-rules-change-overnight): The Section 122 tariffs expire on July 24. Your supply chain will need to recalculate everything. Is your operations team ready to do it in hours instead of weeks?
- [Stop Exploring AI. Start Deploying It.](https://www.getprysmic.ai/academy/stop-exploring-ai-start-deploying-it-safely): Why the biggest AI risk isn't moving too fast. It's spending a year choosing instead of two weeks trying.
- [The Operational Tax of Tariff Volatility](https://www.getprysmic.ai/academy/one-year-after-liberation-day): The Hidden Operational Tax of Trade Policy Volatility
- [The End of the Dashboard Era](https://www.getprysmic.ai/academy/the-end-of-the-dashboard-era): Why Supply Chains Need AI Operators, Not Observers
- [From the Operations Floor - Agentic Supply Chain](https://www.getprysmic.ai/academy/from-the-operations-floor-agentic-supply-chain): The Software Did Not Save Us.
- [Your ERP Is Not the Problem](https://www.getprysmic.ai/academy/your-erp-is-not-the-problem): Why the most expensive operational mistakes hide between your systems — not inside them.
- [AI Agents and the Future of Supply Chain Execution](https://www.getprysmic.ai/academy/ai-agents-and-the-future-of-supply-chain): How autonomous agents are closing the gap between operational intent and operational reality